SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elytara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elytara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is nothing short of charming. Its size is perfect for carrying all the basics without feeling bulky, and I adore its ability to switch between a crossbody bag and a stylish dumpling clutch, offering versatility to match any outfit. It exudes a timeless elegance that seems to effortlessly elevate both formal wear and more laid-back daytime looks. It’s a bag that feels at once classic and contemporary, capable of fitting seamlessly into a wide array of styles.
There's something about this purse that just excites me every time I think about wearing it out. Its color is simply gorgeous, and I've been counting down the days until I can show it off. It's one of those pieces that you know will draw eyes and compliments alike, and I'm all here for it. The anticipation of pairing it with my favorite outfits has me thrilled for the upcoming occasions.
This purse is the epitome of versatile charm. Whether I'm dressing up for a more formal event or keeping it casual, this purse fits the bill perfectly. Its soft material makes it a pleasure to carry around, and it's surprisingly spacious, able to hold all my essentials without feeling too bulky or too small. It’s just right for anyone looking to strike a balance between practicality and style.
The moment you pick up this bag, you can tell it’s made from quality materials; it feels durable and well-crafted, not at all like some of the cheaper alternatives out there. Its style is sophisticated yet understated, making it a great accessory for almost any outfit. It’s evident that a lot of thought went into its design and manufacture, which is something I really appreciate.
Perfect smaller purse for my daughter. Ideal for her wallet and a snack.
This was a gift for my mom, who has a thing for small, elegant purses, and it hit the mark. It’s lightweight, making it easy for her to carry around all day, and the material has a nice feel to it, suggesting quality without being overly expensive. For anyone who appreciates the beauty and practicality of smaller purses, this would make a great addition to their collection.
This lovely bag checks all the boxes for me. It includes a longer strap for added versatility, which I appreciate. While it's compact enough to not be cumbersome, it still offers enough space to carry my phone, wallet, and a few other small essentials. The material is notably soft, adding a luxurious feel, and the addition of feet on the bottom is a thoughtful touch, ensuring the bag stays upright and stable when set down. It's a well-thought-out accessory that marries form and function beautifully.
Chic and super cute. The color and material are top-notch and look amazing.
Upon first glance, this bag gives off a designer vibe without the designer price tag. I've been really impressed with the quality; it manages to be soft to the touch yet retains its shape beautifully, which isn't something you find often. Although it turned out to be a tad smaller than I initially thought, it's turned out to be a blessing in disguise for events with strict bag size regulations. It's the perfect little accessory for adding a touch of elegance to your outfit without the hassle of carrying around something bulky.
Light, small, and feels nice. Great for anyone who likes small, stylish purses.
The sage green is beautiful! 🌿
Very cute and got loads of compliments. Planning to get more colors soon.
I found this cute purse for my daughter, and it's been perfect for her. It's small enough for her to manage easily but still fits her wallet and a snack or two. She's been over the moon about it, and seeing her so happy with it makes me glad I chose it. It’s ideal for kids who want a little bit of independence without being weighed down.
Gorgeous for evening looks, fits the essentials. Absolutely love the glam it adds.
Perfect size for my kids, adorable and good quality.
Soft with a vibrant color. The crossbody strap is a bit long for my height but perfect for an evening out.
Super small and cute. Love it.
Such a pretty color 💖
These bags are adorable! Soft and even better than expected.
Perfect material, feels like leather, and well-made.
It's so cute; I'm in love with it. 😍
This bag is stunning! Really impressed, it’s a great find.
This adorable purse has quickly become my go-to for special evenings out. It strikes the perfect balance between elegance and practicality, coming equipped with a shoulder strap that easily transforms it into a chic shoulder bag. Although it's on the smaller side, its size makes it the ideal companion for date nights or leisurely brunches with friends. It's not the purse I'd reach for daily due to its size, but for those special occasions, it adds just the right touch of sophistication and charm.
Goes with any outfit and offers versatile strap options. Just a bit smaller than expected.
Exactly as in the picture, and the price is unbeatable.
I have this bag in every color! Durable, stylish, and affordable. You need one!
So soft and perfect for my grandson's wedding. Arrived super fast!
Totally brings early 2000’s vibes, cute and lightweight. Would buy again!
Great for special events, not for everyday but absolutely love it.
No zipper, which I love. Perfect size and can wear it different ways.
Perfect match for my bone-colored boots for a wedding look 🤍
Cute but everything gets jumbled inside since there's no pocket 😅
Love its softness and quality. Wish there was a slightly larger size. Goes with everything!
Cute as shown, a bit smaller than expected but perfectly fits my essentials.
Can dress it up or down, love this little bag!
Been using it for 2 months, gets lots of compliments, holds quite a bit, and is holding up great.
Absolutely adorable, loving this purse ❤️
It elevates any outfit. Really unique.
Fell in love with this little bag. Great quality and super cute. Would buy again.
I feel fabulous wearing this, you should definitely get it. 💁♀️
Looks chic and more expensive than it is. The color is spot-on. Barely fits my phone though!
Got it for my daughter; she likes it, though we thought it'd be a bit bigger.
Obsessed with this bag, it's cute and didn't break the bank.
It's the ideal bag for hiding those little secrets. 🥰
It matched my heels perfectly! 🩷
Small but surprisingly roomy.
So adorable and the perfect size, but wish it had a zip or a button to close.
Thought it'd be a bit bigger, but it's still such a cute bag. 💓
Such a gorgeous little thing, a big thanks! 🌟
It's a cute, little handbag.
This bag is awesome, got here super fast, and I'd tell anyone to go for it. 🔥
Really loving this tiny purse! It fits my phone, a small wallet, and a few other little things. Might just carry it by the handles, even though it has a strap. Super happy with it! 👍