SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elytara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elytara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an adult, I still find a childlike fascination with shiny, sparkling objects endearing. After my previous keychain broke, I began looking for one adorned with charms and gems. Fortunately, this keychain was perfect! It adds a touch of sparkle without being overwhelming or irritating, and despite its lightness, it doesn't feel cheap.
Despite its seemingly robust make and appreciable size, I'm hesitant to use it on a bag or as a keychain because it feels too delicate. I plan to hang it on my car mirror with some ribbon instead of the intended key ring. It's impressive for the price and offers great enjoyment if used thoughtfully.
It's stunning and feels quite substantial, either as a keychain or a decorative piece. It was an incredible deal, and when gifted, my daughter absolutely adored it. The quality exceeded my expectations.
I purchased this handbag keychain to add a touch of flair to my handbag, and it beautifully made it stand out. I'm really loving its cute appearance!
It's incredibly pretty and matches the fob of my new Yukon XL perfectly. I love it.
It looks great.
Carrying my keys has become a joy thanks to this :)
Adorably cute, although quite tiny.
It turned out to be smaller than it seemed in pictures, so I opted to use it as a charm on my purse, which I ended up loving.
Fantastic! Really liked it, with all the cool and sparkly emojis expressing my feelings towards it.
Turned out smaller than I anticipated, and I love it for that. It's perfectly sized to fit just about anywhere without being too bulky. Now, just deciding where to place it brings joy.
Purchased as a gift and my friend adores it, though I'm curious about its durability.
Everything is OK thank you very fast shipping. I recommend it is tiny but very cute☺️☺️
This piece is adorable as a purse or handbag decoration, or even just as a keychain.
It's very feminine and stands out remarkably.
It's the ideal embellishment for glamming up my new makeup bag. Absolutely love it 😍.
This keychain is exactly as described and I love it.
A stunningly beautiful piece that looks even better in person. It sparkles brilliantly and adds a pop to my work bag 🤩.
It's incredibly cute.
Bought this for my mom's birthday, and it's absolutely beautiful! She's thrilled with it. It's very sparkly with quality hardware.
It might sound cheap, but it doesn't feel that way. It's sturdy and cute. Planning to adorn my tote bag with it.
This keychain is adorable, feeling sturdy in hand. Though I haven't had it for long, I'm already taken with its bright red color, sparkling details, and the mix of a lipstick, heart, and bag.
Perfect as a purse charm, not at all cheaply made. It's durable, heavy, and has a fabulous appearance! It's everything I hoped for. Snatch it up before it's too late!
Really cute and I love hanging it on my purse as a charm.
Perfect! It matches my car keychain exactly and garners lots of compliments. Highly recommend. It's super shiny, blingy, and cute, looking just like its picture.
Not bad, it's funny
Yes, I love them.
It's great for my keys and makes them easy to find in a purse full of items.
Cute
My mother-in-law loved it, and it looks so charming on her purse.
It's exactly as shown in pictures.
I absolutely adore this keychain and have clipped it onto my purse. It's sizable and detailed, adding a pretty touch.
Beautiful. Bought for the bag.
It's very pretty, carries some weight, and sparkles beautifully. I definitely recommend purchasing.
It's absolutely gorgeous! Worth the buy.
With its feminine and flirty vibe, it's super cute and I love it.
good
The keychain is beautiful, arrived on time, and I'm very satisfied with this purchase.
I'm so pleased with this key chain; it's incredibly cute 😁.
I gifted it and it was a hit!
The color is vibrant and exactly as shown in the picture. It'll complement the red trim in my car beautifully. It's well-made and durable. It has a nice heft to it. Although I plan not to use it as a keychain but as a decoration for my rearview mirror, it will look fantastic.
An excellent key chain.
Really adorable; I love it.
It attracts a lot of compliments.
It's stunningly beautiful 😍.
With its red and sparkly design, I'll never misplace my keys again. I adore the red.. Now, all I need are more keys.
These keychains fulfilled and surpassed my expectations❣️.
It looks fantastic attached to my car key fob.
My wife found it appealing.
My 10-year-old daughter is thrilled with it.
This keychain is a favorite of mine! It complements my purse perfectly! I highly recommend it.
Incredibly cute and seems to be quite durable so far.
The quality is superb, and it’s exceptionally sparkly.
This keychain was a part of a Valentine’s gift and it turned out to be stunning.
Ideal for presents. The product is excellently made, robust, and very attractive!
Today, my keychain arrived, and I'm eager to add my keys to it. It matches the description perfectly, and everything was included in the package. It looks great up close and feels sturdy. Time will tell how well it holds up, but so far, it looks promising.
The quality is impressive and it's even prettier in person.
I purchased this with the intention of attaching it to my purse.
The item caught my eye for its beauty, arrived on schedule, and matched the photo perfectly.
Served as a dazzling, kiss-themed gift for a friend whose favorite color is red.
It's as if you have a 3D pair of lips 💋. Surprisingly, they exceeded my expectations. This product is just fantastic 👌.