SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elytara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elytara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ideal size and versatility for a night-out purse! Fits just enough. Would definitely get another color, 10/10.
The best little bag! Take it everywhere and it's always getting compliments. Holding up really well.
Love the compact size. Works perfectly with jeans. Just a heads up, if your wallet's on the wider side, it'll take up all the space. Best to go with a small or thin wallet.
The quality and unique design of this product are just amazing.
They're so light and absolutely adorable!!!
Ended up buying this in both colors, it's that awesome. Small, but fits a fair bit. Super stylish and elevates any look. Sits perfectly on the shoulder and works as a clutch too. My absolute favorite bag. Really hope they keep this one around and add more colors and textures.
Exactly what I was looking for.
Just perfect for the fall and spring seasons 🥰🥰
Totally adore this bag. Great for daily use, fits a bunch, and sits just right on the shoulder.
Absolutely love everything about this purse! It's got loads of room inside. Definitely buying more from this brand.
Always getting compliments. Quality's fantastic.
Surprisingly roomy. Great value for the quality.
Needed a classy, understated bag for dressier occasions. This one's perfect – holds all the essentials without the sparkle overload.
Got it in pastel blue, and it's a gorgeous color. Not too deep, so I can see everything inside. Strap's comfy, though it slips off my shoulder sometimes. Versatile for dressing up or down. Totally recommend! Eyeing the silver one next.
Small but solid.
Digging the color, size, and style.
Lightweight, comfy to use, good price, and looks pretty.
Wouldn't use it daily, but it's my go-to for special nights out. Though it looks small, it easily fits my iPhone (the newest max pro for size), keys, a compact mirror, lip gloss, and hand sanitizer.
This bag's just right. Fits all I need, perfect for going out. Was worried it might look cheap, but the quality's great and it matches the pictures exactly. Thinking about getting another color.
Been using this light-colored bag for months and it's still spotless. Holds plenty, great for everyday use. Definitely a good buy – practical, stylish, and worth the money.
Fab little bag!
Utterly adorable, solidly made, and the quality's good! It's so cute 🥰
Really cute.
Came smaller than I expected but it's really cute and stylish.
It's small but manages to fit all the stuff you need.
Bag's cute and still roomy enough for the essentials.
Adorable little summer bag. Quality's great and it's just perfect.
Totally gorgeous.
This bag's a total win. Awesome quality and it just set my outfit off perfectly.
Didn't realize it'd be this tiny. Super cute though, ended up giving it to my Goddaughter.
Super cute and love the hue. Ideal little evening bag.
Really charming little bag, keeps racking up the compliments. Just heads up, it's pretty tiny, but my iPhone plus squeezes in.
So lovely! The quality's top-notch and I always catch compliments when I'm out with it.
Been getting tons of compliments since I snagged this purse! Absolutely adorable and looks just like the photos.
Really great, even though it's small, it fits all those travel-sized essentials.
Quality feels good, though the crossbody strap's a bit short but manageable. Definitely worth getting!
Just the cutest little thing.
Picked this up to match some shoes for Mother's Day. Turned out a bit too small, but love the style.
It's small but fits all the essentials.
If you're into small, cute bags, this is it! Perfect for summer. Fits my iPhone, a small wallet, and sometimes keys 😅. Great for vacations and summer vibes.
Kinda looks cheap.
The color and size were exactly what I needed to complete my look!
The silver color is just what I wanted. Happy with the size, feels sturdy and looks stylish.
Handy for those nights out when you don't want to lug around a big bag.
Really cute for date night, small but fits the essentials. The silver color got me, looks fancy and not cheap at all.
Matches the picture exactly. Just the right size for me, and it's really pretty in blue.
So in love with this bag! It's durable and has that stylish vibe. No complaints at all.
Adorable purse, perfectly sized to carry your phone and more.
Digging the size and color.
Super thrilled with this, made such a great gift for my friend!
This purse was perfect for my outfit, color matched exactly as shown.
Just stunning.
Everything about this bag's a win for me! Even though it's on the smaller side, it perfectly fits my wallet & 13 pro max. Definitely recommend! ☺️
My go-to for brunch!
This jeans blue purse is a game-changer, makes me feel like a fashion icon! Light and well-made.
Big love for this bag! Perfect for going out, versatile for any look.
Super cute, excellent quality. It's compact but fits the essentials. Even my iPhone 12 Pro Max squeezes in just fine.
Got it as a gift, and it's just precious. Really beautiful piece.
Was on the hunt for something to go with these chunky shoes I have, and this was it. Could use a zipper pocket inside, but not a deal-breaker since it's not my everyday bag. Perfect for what I need.
Solid choice, small but fits the essentials like a wallet and a bit more.
Quality's top-notch, came back to grab more.
This bag? Absolute cuteness and just the right size.
Quickly turned into one of my favorites. It's small but fits plenty. Love the option to use it with or without the strap.
Honestly, couldn't be happier with this purse. Wasn't really a purse person but needed something for a dressy event. Went with silver and got loads of compliments. Was worried it'd be too small based on reviews, but it fit everything just fine.
Pretty happy with it, does what it needs to.
Really neat little bag, quality feels great. Didn't quite match my shoes, but oh well.
Big fan of this bag, super adorable. Perfect if you're not into hauling much around. Fits all I need - wallet, phone, keys, a bit of perfume, and some extras. Plus, it's this stunning silver.
This bag's a winner, lovely shade. Might look small but it packs a lot. Comfy to carry around. My wife's all about it.
Just adorable.
Totally loving it, every single bit.
Super cute little blue thing! Grabbed this denim purse to go with my boots and it's just perfect.
Has a decent weight, feels nice to hold, seems like it's gonna last. Picked it up for a wedding getup, but ended up making it my go-to daily bag. Really classies up a casual look. Wouldn't mind snagging it in blue too.
Totally adore this bag! It's a bit larger than I thought, but no complaints here. Managed to fit a bunch of stuff in it, like makeup wipes and even some shorts. Great purchase and the color's spot on. ❤️
Really diggin' this bag! Good size, awesome color.